Quality + Risk Archives - de BPA Solutions

Why is BPA the Right Partner for Your Quality Management Software Project?

August 29, 2023/0 Kommentare/in Medical, News, News, Quality + Risk, Quality + Risk/von genetechbpa

BPA Solutions specializes in quality management software, combining Swiss expertise in quality management with strong Microsoft 365 development capabilities to offer innovative solutions that cater to various industries and ensure security, efficiency, and adaptability.

Quality Management Is at the Heart of our Identity

BPA Solutions used to be a company that helped other businesses implement their quality management system. Back in the 1990s, we began setting up quality management systems for Swiss organizations. Our expertise in Quality Management, known as „Swiss Quality,“ and our customer-focused consulting approach are the strong pillars of BPA Solutions.

Expertise in Microsoft 365 and Strong Development Abilities

For the past two decades, BPA has been creating software solutions using SharePoint and Microsoft 365 to simplify quality management for our clients. We’ve built up valuable skills and know-how in Microsoft technologies, assisting customers in creating custom solutions. Our software solutions are constantly evolving based on customer feedback and needs. Our development team is highly skilled in Microsoft 365 technologies like SharePoint Framework, Teams, and AI. The combination of our quality and compliance expertise along with Microsoft 365 development skills positions us as leaders in Microsoft 365 QMS software.

Smart, Agile, and Innovative Solutions

We offer user-friendly software solutions that empower employees to enhance product and service quality on various devices and platforms. We integrate innovative technologies to pave the way for intelligent quality management and the future of work. Our comprehensive range of software solutions covers quality and medical compliance, including M365-powered features such as AI, productive discussions in Teams, automated workflows, Power Apps, and integration with Dynamics 365. Our adaptable components and agile solutions cater to various industries like manufacturing, medical, and pharmaceuticals.

Strong and Secure Software Framework

Our software engineering team follows reliable development methods based on scrum and agile principles. We adhere to Microsoft’s best practices to ensure our products are high-performing and secure. Our team is certified in the latest Microsoft development technologies. Our quality assurance team conducts thorough manual and automated tests across development, staging, and pre-release environments, guaranteeing resilient software for our clients. Microsoft 365 offers robust security features like multi-factor authentication, encryption for data in transit, file-level encryption for data at rest, protection against viruses and cybercrime, tools for privacy and security, and file recovery options in case of attacks.

Flexible Project Delivery

Drawing from our experience with over 200 clients, we’ve developed an agile project approach for implementing our solutions. We empower clients to quickly adapt the software to their needs through knowledge transfer to power users. We’ve pre-built solutions and automated workflows to meet common organizational requirements. As a result, we’ve significantly reduced the time and cost associated with implementation compared to traditional software projects.

A Dedicated Team Focused on Core Processes

BPA is an efficient organization with offices in Switzerland and the US. We concentrate on three core teams and processes: marketing and sales, project delivery, and software development. We’re experiencing organic growth, reinvesting profits to enhance our teams, develop expertise, create innovative products, and establish our Quality Management System based on ISO 27001.

Simplify Document Management and Meet Regulations

August 29, 2023/0 Kommentare/in Medical, News, News, Quality + Risk, Quality + Risk/von Boris Lutz

Managing compliance documents can be quite challenging. Many organizations handle different versions of the same documents across various platforms. As a result, users often share documents through email and spend considerable time searching for the right ones.

The document control feature in the eQMS software includes all the ready-made setups required for an efficient document management system. It covers the entire document lifecycle, from creation to archiving. It keeps track of document approvals and ensures that users comprehend the documents. Shifting to BPA eQMS solutions can significantly cut costs and provide a more engaging experience for collaborators. You can calculate your potential savings here.

Most regulations specify that only authorized users can approve documents. BPA’s eSignature component enhances SharePoint capabilities for document signing. This tool necessitates users to reconfirm their identity when approving documents to ensure compliance. Once signed, a timestamp is added to the document, and the eSignature becomes invalid if the document is altered. Our preconfigured workflows ensure that only authorized users can sign documents for specific workflow steps, preventing the same signer from endorsing multiple steps.

Leveraging our experience with numerous clients, we’ve developed automated workflows using Power Automate that cover the entire document lifecycle. These workflows encompass document requests, identification, review, approval, publication, training, revision, and archiving. They address common organizational needs and can be easily customized to suit individual client requirements. With our ready-to-use document control software, clients can significantly reduce manual effort and launch their high-quality Document Management System (DMS) within a few days, not months!

The Document Power Apps simplify access to documents on smartphones, even in offline mode, for frontline users. The app includes a barcode scanner that enables users to view the latest published version of a procedure or work instruction by scanning a barcode. Users can easily browse documents by process and sub-process and access their favorite documents with a simple touch.

The prevalent practice of sharing documents via email consumes valuable time. With BPA Reminders, users receive a single notification for all pending document approvals or required training. Intelligent reminders ensure that documents are approved promptly and relevant individuals are trained on critical procedures.

Microsoft Teams serves as a real-time discussion platform, replacing email frustration. Through Teams Productivity, users can request pending document approvals or training from a chatbot and search for any document directly from the chat box in Teams. Sharing documents during real-time discussions is the new effective way of collaboration among team members. A document card is inserted into the discussion flow, offering options to view the document, create follow-up tasks, and schedule meetings. The „Find similar“ feature helps users easily locate related documents while discussing.

BPA Cognitive Search enhances human capabilities by allowing users to ask common questions to a chatbot when searching for documents. The AI algorithm rapidly provides a list of the most suitable documents. The „Find similar“ intelligent search refinement system enables users to discover relevant documents based on their own similarity patterns like never before.

The document control software module is seamlessly integrated with Microsoft Power BI, offering limitless reporting options. Among the compelling DMS-related reports, the document training matrix stands out as an interactive business intelligence report that simplifies document training tracking and speeds up decision-making. Users gain instant insights into which collaborators require training on specific documents.

Top Benefits Quality Managers Can Achieve With BPA QMS Software Solutions

August 29, 2023/0 Kommentare/in Medical, News, News, Quality + Risk, Quality + Risk/von Boris Lutz

BPA’s main objective is to lead your Quality team towards excellence with a game-changing digital Quality Management System that simplifies processes, boosts efficiency, and encourages collaboration across your entire organization.

Make the QMS Understandable by All Collaborators

We designed an eQMS software to make quality management accessible and understandable for all stakeholders, ensuring clarity and empowering employees to actively participate in raising product quality and service standards. The software features an intuitive interface accessible across devices such as phones and computers. This accessibility extends to interactive discussions, promoting active involvement from all users. By fostering a collaborative environment, a culture of continuous improvement is cultivated. Employees become invested in the enhancement of the products and services they contribute to.

Elevate Product Quality

The potential of instant messaging, video conferencing, and collaborative platforms is harnessed to enable efficient communication and teamwork within your organization and with external partners. This integration leads to an elevated product quality through effective coordination and the sharing of knowledge. With Power Apps, we ensure all events are reported easily with any device, which produce more data to analyze and leads to better product quality and continuous improvement.

Eliminate Errors and Manual Tasks

Our QMS incorporates advanced process automation to expedite approvals, decision-making, and critical tasks. This automation allows your quality team to dedicate more time to strategic initiatives aimed at enhancing product quality and upholding certifications. We designed preconfigured process automation to match typical organizations needs and start improving quality right away. Power automate workflows integrate with dozens of technologies, like ERP systems, avoiding redundant data and inefficiencies.

Navigate Regulations with Ease

Irrespective of your industry or geographical region, achieving compliance becomes easier with our integrated eQMS software. Designed to uphold principles of continuous improvement, the system aligns with various quality, health, security, sustainability, and product regulations. This proactive approach helps mitigate the risk of fines and legal complications. We make regulations easy to understand when navigating in the software and view relevant documents and processes per regulation.

Leverage Technological Advancements

Harness the power of AI-driven capabilities within our QMS. From recognizing similar items or documents to expediting the problem-solving process, AI enhances productivity and process efficiency. This leads to significant savings in time and resources. Our modern software solutions embrace an array of cutting-edge technologies, including instant messaging, process automation, mobile solutions, AI, and business intelligence. By aligning with your company’s digitalization goals, you can not only keep up with the competition but also stay ahead in the dynamic business landscape.

With our innovative Quality Management software, your company can enter in the digital era, delivering exceptional products and services while effortlessly complying with regulations. Empower your workforce, streamline processes, and drive continuous improvement with our cutting-edge eQMS software.

Simplify Quality Management with AI & Teamworking

Juli 5, 2023/0 Kommentare/in Medical, Quality + Risk/von Boris Lutz

BPA Teams Productivity allows to interact with the QMS software while discussing in Teams, reducing the number of emails and taking faster decisions.

Boost teamwork productivity with BPAQuality365 & Microsoft Teams.

At BPA, we think productive discussions will be the future of work. We developed tools to bring the business context back in Microsoft Teams conversations together with activity flows, tasks and meetings.

With AI, we introduced new capabilities to improve the quality of the delivered products and services. AI helps users to find similarities and better solve problems. By asking a chatbot, end users get instant information about their pending actions or late non-conformances, simplifying daily work and boosting teamworking.

Let’s take a look a different scenarios. As a quality team member, you want to know about last non-conformances. Simply ask a chatbot to get a list of the last non-conformances. Open the non-conformance interactive card to view details. Searching for similarities might give you precious information how similar issues were handled in the past. Just start a discussion with the investigation responsible person and share the last non-conformance card to investigate it.

In a quality-mature organization, everyone should be an active participant in improving the quality of products. By asking a chatbot, you want to know about pending corrective actions assigned to you. After viewing the details, you need some advise how to proceed with it and share the card with the quality team and start a discussion. Finally you agree to start a meeting now or schedule a meeting later.

Important procedures need to be revised periodically. As a quality team member, you want to know about late SOPs pending revision. In viewing document details you can start a discussion with the document responsible and assign a task to revise the document.

Let artificial intelligence simplify quality management and enable the future of work with BPA Teams Productivity and Microsoft 365.

Ask for a free trial

Sustainability Management Software on Microsoft 365

Juli 5, 2023/0 Kommentare/in Medical, News, News, Quality + Risk, What's New/von Boris Lutz

BPA sustainability management is a new module in BPAQuality365® and BPAMedical365® enabling organizations to report their emissions and better know about their carbon footprint.

BPA sustainability management module with BPAQuality365.

The module is integrated with other eQMS modules for continuous improvement, like value-chain processes, departments, corrective actions and others.

The sustainability management module is easy to configure based on your value-added processes and company profile. Emission factors can be mass imported from a spreadsheet in a central library. Emission calculations and reporting can be easily configured based on organizations needs.

Emission values can be selected manually from a central library or automatically provisioned by workflows.

Emissions are grouped by scope, including direct emissions, indirect emissions, value chain and upstream processes, value chain and downstream processes.

The module leverages all Microsoft 365 technologies, like Power Automate for workflow automation. Emission values are provisioned automatically based on frequency. With BPA Teams Productivity, collaborators have productive discussions about sustainability management.

The module includes a sustainability dashboard and configurable Power BI reports to view emissions by entity, department, value-added process and by scope.

Example of a simple sustainability dashboard.

With BPA Sustainability Management, organizations leverage their Microsoft 365 cloud and technologies to identify opportunities to improve processes, reduce environmental impact of operations and become sustainable.

Ask for a product presentation

What Does AI Bring to Your Quality Management System?

Mai 23, 2023/0 Kommentare/in Medical, News, Quality + Risk/von Boris Lutz

BPA Solutions has explored different AI tools and their usage for quality management, such as chatbots, object detection, and prediction.

Ask a chatbot to search the QMS and share interactive cards with your colleagues in real-time discussion flows.

AI is everywhere but what can it really bring to you Quality Management System?

As a software editor in the Microsoft ecosystem, we are investigating AI tools based on MS technologies in the context of quality management. AI models are used to simplify tasks such as prediction, form/document processing, object detection, category classification, and entity extraction.

At BPA, we mostly work on AI models to identify key elements in the text and classify them into predefined categories. This model allows users to ask common questions to a chatbot (in Microsoft Teams) and get relevant content from your eQMS, like my pending actions, or last published documents. Also, we use AI to search for similar documents or non-conformances and simplify problem solving. These tools provide a new way to use the eQMS with productive real-time discussions, avoiding cumbersome email processes, and simplifying user experience. We recently introduced these AI tools to the market as powerful eQMS extensions.

We have investigated the object detection AI model which is interesting for quality control operations, or inventory management. However, this model needs to get trained with thousands of photos. For equipment verification, we developed a Power Apps with a barcode scanner to quickly identify equipment with no need to train an AI model which is costly and long with potential inaccuracies as a result.

This leads to always consider time, cost and results when using AI.

Prediction AI models are used to analyze patterns in historical data that you provide and predict future outcomes. This is used for preventive equipment maintenance or statistical process control.

Can ChatGPT Help in the Context of Quality Management?

ChatGPT is not (yet) able to index the whole content from your eQMS software. It has been designed to retrieve content from the whole Internet community. In this context, ChatGPT could assist quality managers to make informed decisions and enforce good quality management practices.

By combining contextual data from your eQMS with domain of expertise, ChatGPT can provide guidance to Q-Managers and simplify quality management.

BPA is investigating possible ways to use ChatGPT and combine contextual eQMS content with domain of expertise. For example, asking for possible corrective actions for a temperature excursion non-conformance with a pharmaceutical product, or asking for possible root causes for such a non-conformance. This could bring significant improvements in the quality landscape.

Enable the Future of Quality

With the BPA QMS software, users become active participants in improving the quality of products and services across different devices such as phones and platforms, like AI and discussions, enabling the future of work and reaching smart quality. With Microsoft 365, we leverage existing technologies used by collaborators on a daily basis and enable innovative tools to simplify quality management.

>> Ask for a free eQMS trial

Your Docs in the Pocket with the BPA Document Power Apps

Mai 23, 2023/0 Kommentare/in Medical, News, Quality + Risk/von Boris Lutz

The document power apps is a generic app to simplify access to documents with any device, anywhere even while offline. The app is ready to be used with the BPA eQMS software on Microsoft 365.

BPA Document Power Apps introduction video.

In the BPA software, compliance documents are prepared, approved, published and we make sure collaborators read and understand their related published documents. A barcode is automatically generated for each document.

The barcode reader integrated in the document Power Apps provides a quick and easy way to open a document with no need of an extra scanning device, for example an equipment verification procedure by scanning a barcode on the equipment, or an incoming inspection checklist by scanning the barcode at the inspection desk.

Documents can be easily accessed by selecting a process and a sub process. Documents open in full screen with zoom in option and quick navigation in pages.

The breadcrumb makes it easy to navigate in processes and documents. For offline use, documents can be downloaded in your device.

Simply select a document as a favorite to retrieve it in one click from the favorite documents.

The search form lets you find documents by title, identification, process or sub process.

You can change the app display to dark or clear mode and select your own logo and picture for the home page.

Accessing documents has never been so easy and fun. Use your own device with no need of extra scanner or hardware. Avoid manual work, save cost and make sure everyone access the last approved version of published documents easily.

>> Ask for a free trial access

Announcing Teams Forms

März 28, 2023/0 Kommentare/in BPA Solutions, CRM, Medical, News, Quality + Risk/von Boris Lutz

We strongly believe in productive chatting to become the future way of working. We introduced Teams Productivity to interact with BPA software solutions while chatting in Teams and search for documents and items without leaving the chat box. Now, we are announcing Teams Forms for end users to easily register any event or request while discussing in Teams.

Select a form to complete in a Teams discussion.

Imagine you are discussing in Teams and need to assign a task related with the discussion, register a non-conformance, a sales opportunity or request for a document while chatting in Teams. This is now possible with no need to leave Teams and lose context.

Simply select a form among the available form templates. Unlike Microsoft Forms which are disconnected from the business software, Teams Forms include your business data, like list of products, stakeholders, processes… and can be assigned to internal collaborators.

Register a non-conformance while discussing in Teams, and keep the business context.

Once submitted, the form data is saved in the BPA software and triggers automated workflows for quick treatment and resolution.

After registration, a card displays in the Teams discussion flow, ready to be shared with team members.

Power users can create forms in minutes without leaving Microsoft Teams and simply select the main list and fields to display in the form.

Power users design Teams Forms in minutes, directly within Microsoft Teams.

Teams Forms makes it easy for end users to register forms while discussing in Teams with no need to access the BPA software, enabling the future of work.

>> Ask us for a product demonstration

Dynamics 365 QMS Software

März 28, 2023/0 Kommentare/in BPA Solutions, CRM, Medical, News, Quality + Risk/von Boris Lutz

BPAQuality365 extends Dynamics 365 with a robust Quality Management – QMS software. Business Central is an ERP software with modules for finance, cash management, sales, and purchasing management.

It’s easy for users to retrieve seamless data from Dynamics 365 while filling in a form in the BPA QMS software. For instance, when registering a non-conformance, supplier data in D365 can be searched and related fields, like vendor number and city, (or others) will be automatically saved in the form. Any other data can be retrieved easily, like articles, customers, or invoices.

External data is saved in BPA and can be searched and filtered in the software, and displayed in grouped views. Furthermore it can be used in BPA reporting tools, like charts to report the number of incidents by vendor, or in Power BI reports.

The form designer lets power users add external data easily, in any form, with no coding needed.

BPAQuality365 brings Dynamics users a robust QMS software seamlessly integrated with their ERP system, sharing the same user directory, and avoiding redundant data.

>> Ask us for a free trial

Equipment Power Apps with Barcode Scanner

März 28, 2023/0 Kommentare/in BPA Solutions, Medical, News, Quality + Risk/von Boris Lutz

BPA’s Equipment Power Apps is a generic app for users to simplify equipment verification with a barcode scanner on any device, anywhere even while offline.

Prebuilt Equipment Power Apps to work jointly with the BPA QMS software on Microsoft 365.

Equipment can be added easily or mass imported in the BPA software with their needed properties, like the equipment photo and a verification procedure. A barcode is automatically generated for each equipment.

The barcode reader integrated in the Equipment Power Apps provides a quick and easy way to search for an equipment with no need of an extra scanning device. Once the equipment barcode is scanned, the equipment page opens in the app with equipment details, photo and verification document. The verification procedure can be viewed in the app (or downloaded on your device for offline use).

From the equipment page, it’s possible to view the recent verification history. Users can make equipment available for an offline verification (if no internet connection). It’s possible to start a planned or unplanned verification. Planned verifications are created in the BPA software, with automated workflows.

During the equipment verification, users can simply log the compliance value, take some notes (or use speech to text) and take pictures or the completed verification checklist, or any failure observed. As a verification responsible person, your pending equipment verifications are summarized in one page, by date, like overdue, this week and later.

The search form let you find equipment by name, location or category.

The backend QMS software is automatically updated with verification compliance, notes and photos.

Equipment verification has never been so easy and fun. Use your own device with no need of extra scanner or hardware. Save cost and make sure equipment deliver the right quality.

Ask us for a free trial now !