Regulatory 2015

Multi Site Quality Management System

BPA Quality is the ideal tool for a multi site quality management system solution. The app can be downloaded from the Microsoft store and instantly deployed to all facilities, plants, departments of your group of companies. Policies, procedures and good practices can be shared with all affiliates on a group-level site. Processes related to specific plants will be deployed on related sub sites (e.g. plant specific audits, compliance documents, risks…). Consolidated data allows your group of companies to continuously improve performance of your affiliates.

This use case scenario applies for the following scenarios:

  • A group of companies ensures compliance for each affiliate
  • A company shares processes with external stakeholders (suppliers, clients…)
  • A consulting/regulatory office ensures compliance for their clients

In this example a group of companies want to share regulatory content – e.g. identified risks, requirements, SOPs, compliance documents – with their affiliates/subsidiaries/clients.

In the root site, the group of companies can view consolidated risk information – or any other consolidated data – for all affiliates, grouped by territory.


BPA Regulatory 2015

 

High risks – based on impact and probability values – are highlighted in the risk section. Main risks can be shared with affiliates.


BPA Quality & Risk

 

Each affiliate has a private and secure quality site (instance) where risks will be controlled and mitigated.


Risk Details - Controls

 

Company-wide regulatory content is shared with affiliates through replication rules.


BPA Replication

 

Group compliance documents are centrally managed and accessible by any affiliate.


Compliance Documents - document links

 

Each affiliate has a dedicated subsite to periodically assess risks, set controls, manage corrective actions and store documents. Important data will be consolidated on the group-level site.


Risk

Conclusion

BPA Quality is the ideal tool for groups of companies – company holdings, regulatory offices, professional associations – to improve performance of their affiliates, subsidiaries, stakeholders.

Benefits for the group of companies: ensuring compliance for each affiliate, simplify regulatory and compliance for the whole group.

Benefits for affiliates: a dedicated compliance platform is not necessary, regulatory content is managed by professionals, attractive pricing, simplified audit process and improved compliance.

Benefits for consulting offices: differentiation of the offered services, recurring source of revenues, possibility to offer new associated services with the platform (e.g. compliance audits which will be much easier with the tool), modern image, etc.

Integrated e-Government Solution – Citizen Service Center

Together with 2 technology partners, we have developed an integrated citizen service center solution, named ProximCity.

ProximCity is the next generation e-Government solution embedding configurable mobile solutions, a self-service portal for citizens and a back-office solution for public administrations.

Rich mobile apps are available to citizens for online administrative procedures, incident reporting with geolocation and much more.

The hosted secure self-service portal is accessible 24/7 from a computer or mobile device. The most popular services are offered, like civil status, citizenship, childhood, daily life, culture, transport, etc.

The back office solution tracks all relationships between a public administration and its citizens. Requests, activities, emails, documents are centralized providing a 360 degree view of the citizen.

BPA 2015 Mobile Solutions – Take Your Enterprise on the Road

BPA 2015 mobile solutions will make your SharePoint experience unique and give your enterprise the mobility you need to stay competitive. We’ve designed our apps to make SharePoint your daily business tool by tracking relations, displaying contextual data with user-friendly ergonomics and keeping screens flexible and intuitive for end users.

Access any SharePoint or Microsoft Office 365 site from your device. Easily synchronize your favorite lists and content to access it offline. What else can you do? Read on to learn more about our easy-to-use features.

BPA 2015 mobile solutions

In each list, you can define one-click actions (such as Click to Call or Click to Localize) and select the fields to be displayed or searched using the search engine. You can select views to filter data as well.

Accounts

When you click the Localization icon, the map displays the current account’s address.

Location
In each Item Detail Page, such as the company page, you can select the related data you want displayed, including contacts, opportunities, attachments or other information. Track any relation you want; for example, you can see tasks associated with a project or contracts related to a customer. Easily navigate from a parent to a child item with our intuitive interface. You also can add new child items or search in the child items from the Item Detail Page.

including contacts

By clicking the configuration wheel, you can simply drag and drop the child lists you want to display. Track any relation with your mobile device!

configuration Crm mobile

With the iPad version, it’s even easier to navigate in the tool. In this example, an auditor can simply check compliance for audit questions during an inspection visit.

iPad

The parent data will be automatically prefilled when you add a new item in a list, making the process easy and straightforward. Customize further by defining the fields to be visible when editing or displaying an item. This will avoid the need to fill in every field when on you’re the road or offline. Offline content will be automatically synched when a connection is available

Offline content

Take a photo or add any existing picture from your device into SharePoint and keep the context. For example, take a photo from a signed contract and link it with a contact or opportunity. Or take a product picture and link it with an audit or non-conformance, even while offline.

add foto from your device into SharePoint

When a device has been configured, you can share the configuration with other devices and users. You can even prompt end users to import a configuration file.

  you can share the configuration with other devices and users

Inviting mobile users, granting site permissions and managing configurations is easy from our secured central platform. You can be sure only selected users have access to specified sites.

granting site permissions

Our mobile solutions are currently available for iOS—use BPA 2015 features with your iPhone and iPad! (Look out for our new Android version is expected at the end of the first quarter for 2015.) Take your SharePoint solution where you need it—on the road!

>> Download and test now!

Quality Management Software (QMS) – BPA Quality & Risk 2015

The new BPA Quality 2015 is an integrated Quality Management System (QMS) software for Quality + Risk management built on Microsoft Office and SharePoint technologies.

This third generation QMS was developed with Quality professionals to be compatible with the new 2015 revision of ISO 9000 standards which include risk management.

Your dedicated home page will display your tasks, meetings, improvement actions and favorite items.

BPA Quality & Risk 2015


The aim of a quality system is to enable all needed processes to match customer requirements and to get customers satisfied. Constantly track customer satisfaction and neglected customers thanks to multi-list queries and graphical charts. Users simply refresh the dynamic queries to have up-to-date reports and even drill down through charts to view list items.

dashboard -BPA Quality Managemen

BPA Quality Management software was designed to match any quality standard. It’s based on the universal Deming wheel for continuous improvement of quality processes.

The KPI scorecard is an innovative way to periodically track KPIs related to quality objectives. This visual system makes sure you reach your objectives and continuously improve.

Objectives

The non-conformance cockpit lets you track all important KPIs associated with non-conformances and their related CAPA actions.
a non-conformance detail

This is a non-conformance detail page where you can view all important relationships in a hierarchical tree view. All important data is available in one single page, like root causes, CAPA actions, tasks, emails, meetings and documents related with the non-conformance.

Hierarchy

From the audit detail page, auditors can simply add questions from an audit question library. The audit compliance will be automatically calculated. By pressing a button, you can produce a formatted audit report ready to be sent by email to the management team or to your customer.
Audit overview

Training collaborators is crucial to continuously improve your quality management processes. The system will help you manage training courses and their related participants, actions and activities. The dashboard will let you know about collaborators that need to get trained.
Training overview

Risk management is an important new requirement with ISO 9000:2015 standards. This solution will help you managing the entire risk management wheel, from risk identification, risk assessment, risk treatment to risk monitoring.
Risk

Have a 360° view on your risks. Be sure recurring risk controls and treatment actions are compliant. Track mitigation actions to continuously reduce or transfer risks. The tool also lets you track incidents.
Risk overview

Microsoft SharePoint is very good at document management. Native MS Office integration and document versioning come out-of-the-box. In addition, BPA introduced a simple yet powerful compliance document approval workflow. Be sure compliance documents are validated and approved by the right persons and distributed to the right recipients.
Compliance Documents

At a glance, the Overall Dashboard gives you instant insights about compliance for all quality management processes.

Overall Dashboard

Mobility has become very important with quality management. Auditors and inspectors need mobile solutions for auditing customers or suppliers remotely and even offline. BPA mobile solutions are native solutions for iOS and Android providing easy navigation and data editing, even offline.

BPA mobile solutions

BPA Quality 2015 runs on Microsoft Office technologies and the Microsoft SharePoint Foundation version, embedded with Windows Server at no additional cost, or the SharePoint Server version. A lighter version is expected to be released later with SharePoint online and Office 365.

Please ask for a trial version here.

BPA CRM 2015 – Project Management & CRM for Microsoft Office Technologies

BPA CRM 2015 is a SharePoint-based integrated solution for CRM + Project management directed to end users and designed to be configured by Line of Business managers.


Tremendous enhancements have been done to improve the user’s experience within the system and to give managers the tools they need to perform, measure and improve processes.

From your home page, you can view your favorite items.

sharepoint 2015

This new tab component allows displaying multi-list reports, graphical charts or KPIs in tabs. The customer dashboard gives instant insights on customer’s satisfaction, top or neglected customers.

With one click, you can drill down on charts to view, filter or sort data and finally build powerful excel reports.

Accounts


The new Intelligent Relationship Manager tool will automatically suggest new contacts to be added in the CRM. Incoming and outgoing emails will be automatically tracked in the CRM regardless of the device you’re using.


The new Intelligent Relationship Manager

You can now share email templates with your teams and send formatted mass emails directly from the CRM. Emails can be triggered by a workflow, so you can nurture your leads automatically.

mass emails directly from the CRM


With the new email tracking module, you know who has opened your emails and you can prioritize calls based on this information.
email tracking modul

The calendar displays many lists with different colors in an aggregated view, like daily meetings, projects and marketing events.

Calendar

The new sales dashboard provides the tools you need to better track sales activities and improve results. These tools are based on proven sales methods and come out-of-the-box with BPA CRM 2015.

Sales Dashboard


The lead tracking system is a visual system that helps sales people track leads with important KPIs such as how many days the lead is open, what is the lead value (based on your own criteria). Colors will let you know if you need to pay attention to certain leads. This tool is based on a proven lead qualification methodology and experienced good practices.

Lead Qualification


Get leads from your web site automatically entered into your CRM. The form generator will automatically generate forms for your landing pages.

The lead tracking


The new email marketing module enables you to send thousands of emails to your targeted contacts. The tool will ensure emails make it to each recipient’s inbox. Campaign statistics like open rate and click rate will be automatically synched back in your CRM.

Campaign Details


Finally, all important metrics and KPIs are tracked in one single marketing dashboard.

Marketing Dashboard


Customer requests will be automatically tracked in the system, whether sent per email or from the BPA helpdesk solution.

Hepldesk


Now you can track projects directly from the CRM tool. Projects with associated activities, emails and documents will be linked with your customer database.

Project Details


The new version for mobile solutions (for iOS) allows sharing cross device configurations. Now you can have access to your CRM data remotely and even offline.

new version for mobile solutions

Try our CRM Software for free!

Experience the Next Generation CRM Solution for SharePoint 2013

This recorded webinar session presents BPA’s new release of its award winning CRM solution for Microsoft SharePoint 2013.

Leverage your existing infrastructure and deploy an enterprise-class CRM running on the most powerful collaboration platform ever.

Amazing new features and a new user experience will enable your organization to more efficient and productive.

BPA CRM is the most integrated CRM Solution

Welcome to the new CRM generation !

Our SharePoint CRM solution is the most technologically advanced CRM solution for SharePoint with over 30 configurable commercial grade web parts – not just a simple site template.

We deliver a CRM solution directed at the frontline workforce, configured the way you do business and where you get ultimate control.

BPA CRM is built to run on both Microsoft SharePoint Foundation and Server.  Native integration with Microsoft Office ensures the highest productivity.

mass document import with drag and drop
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