Share To Teams button in BPA Software

Introducing Share To Teams in BPA Software Solutions

Breaking news – You can now start a discussion in Teams in a click of a button from any page in our QMS, Medical and CRM software.

Navigating away from your software to start a discussion in Teams and losing context is not a smooth experience. With the Share To Teams feature, you can launch a discussion from any item or document without leaving the BPA software and context, boosting productivity and enabling instant decisions.

Share To Teams

Share To Teams is a quick and easy way to start a Teams discussion without leaving the software page context.

It’s simple as 1-2-3. Initially, you click a button to start a discussion. Secondly, you select a Teams or Channel you want to post the discussion. Finally, you add your discussion text. A link to the current page (the page you started the discussion) will be automatically appended to the conversation, and team members will be instantly alerted to view the page (e.g. an incident, document, or sales opportunity) and reply to the discussion.

This will drastically reduce time to solve problems, take faster decisions, and streamline processes.

This feature will be introduced to all modern Office 365 customers in June, at no additional cost.

Ask us for a free trial

BPA Reports on Power BI

CAPA Power BI Report as One-Place Access for Continual Improvement

Corrective actions (CAPA) is the main asset to drive continual improvement. This is especially true in BPA apps for quality and medical compliance, because CAPA/action was designed to be the main cross-platform module to continually improve.

Power BI Action Report

The CAPA/action Power BI report provides a one-place access to verify actions effectiveness and overdue actions. 

This means, the CAPA/action module is a single point of access to verify company-wide improvement processes are efficient, like nonconformities, risks, indicators, controls, audits and more. Behind the scenes, prebuilt workflows ensure actions are effective prior to be completed.

With the prebuilt CAPA/action Power BI report, improvement teams have a one-place access to verify actions effectiveness, track overdue actions, and make their weekly meetings productive. Simply click any report graphic to filter actions by origin, effectiveness status, or responsible person. In a click of a button, users can open and update actions directly from the report.

Managers get access to consolidated actions and take faster decisions.

Like the opportunity pipeline for sales people, the CAPA/action report is the main place to go to ensure continual improvement, simplifying improvement meetings and boosting productivity.

Ask us for a free trial

Equipment App

Interested in a Discounted Equipment Power Apps?

Our Power Apps for incident and audit management encounter a great success.

We plan to develop a new Power Apps to simplify equipment management, calibration and maintenance, including a barcode reader to scan equipment and load the equipment page, view the next maintenance due date, enter compliance status, and take photos as proof of evidence. Data will be synced back in the BPA Quality software (BPAQuality365 is required).

Would you be interested in joining an early adopter program ? In exchange of your valuable user feedback, you would receive the app at a fraction of its actual value.

The more participants in the program, the lower the price will be.

Early Adopter Program Overview

  • Customers using BPA Apps on Office 365 are eligible
  • Get a discounted app
  • Early access to features before they are publicly available
  • An opportunity to shape feature design through feedback
  • What you learn is confidential (NDA)

Express your interest now !

BPA Medical Quality Software

Breaking News: Announcing Medical Quality Software on Office 365

Complex medical device risk and quality management obligations are challenging for organizations and must be observed on a daily basis and down to the affiliate level or high fines caused by noncompliance can hurt the bottom line and damage corporate market positions.

We are proud to announce our medical quality and compliance software, to be installed in your secure Office 365 environment. BPAMedical365 includes the main modules of our quality and risk management software plus additional modules for product lifecycle management.

Medical Software Modules

BPA Medical Compliance software modules.

Built on SharePoint and Office 365, the software includes technologies to comply with GxP and regulatory requirements like FDA 21 CFR Part 11, MDR and ISO 13485. Additionally, BPA has developed an electronic signature module and prebuilt automated workflows to simplify your compliance journey.

BPAMedical365 can be used on any device with you favorite Microsoft tools, like Teams or SharePoint. With Teams, users have a single point of access to their medical quality system, instant discussions and video conferencing, boosting productivity.

Go a step further and reach Industry 4.0 objectives by using our Power Apps for incident registration, failure catalogue, audits and inspections.

We provide an ISO 13485 documentation kit, including a software validation quick start package, containing document templates to setup an ISO 13485 compliant system, ready to be imported in the software.

Ask us for an online presentation.

BPA Medical GxP Software

Satisfy GxP Guidelines with our Medical GxP Software

This blog article is to explain how customers can operate BPA Quality and Medical software on Microsoft Office 365 in compliance with GxP (good practices) and regulatory requirements, such as FDA 21 CFR Part 11 Electronic Records, Electronic Signatures (21 CFR Part 11).

Our provider-hosted apps runs on SharePoint online, in the customer Office 365 environment. BPA app-related data, records and documents are stored in SharePoint online, as Software as a Service (SaaS) provided by Microsoft. The Azure Platform and Infrastructure as a Service (PaaS, IaaS) is needed by BPA apps for server-side operations. Regulated customers can decide to run their own dedicated Azure VM and decide when they want to upgrade BPA app versions.

Medical GxP Software Layers

BPAMedical365 is installed in the client Office 365 environment in compliance with GxP.

Achieving a compliant cloud-based solution requires well-defined controls and processes, with shared responsibilities between Microsoft, BPA and our customers. Microsoft has implemented a series of technical and procedural controls to help ensure the dependability (availability, reliability, security, integrity, accessibility, and maintainability) of Office 365. We won’t discuss these in this document.

BPA has implemented procedures for data protection and security of our Azure-hosted services and internal testing procedures of our apps.

Office 365 is delivered as a SaaS solution where customers are responsible for establishing proper data classification, governance and rights management, managing client endpoints, as well as account and access management. Microsoft is responsible for all aspects surrounding physical infrastructure, network and application level controls, and shares responsibilities with respect to identity and access managing, as well and client and endpoint protection.

Validation Shared Responsibilities

Shared responsibilities establishing GxP, image source: Microsoft Office 365 GxP Guidelines

Main GxP customer responsibilities when using BPA apps are related to Office 365/SharePoint:

  • Granting user access
  • Configure Office 365 and SharePoint audit logs
  • Enable list and library versioning settings
  • Define data classification and retention rules
  • Configure information rights management
  • Secure software and hardware used to access Office 365
  • Conduct end-user training
  • Manage Office 365 data inputs, processing, storage, and outputs for completeness, accuracy and timeliness

A formal process should be in place for change management that will ensure that application changes are implemented in a controlled manner. At BPA, our teams have implemented a robust software change process. Any new release is first tested and validated by the development team, then by the software testing team (automated and manual tests), followed by the whole BPA team prior releasing to clients.

Procedures should be in place to define the strategy for data recovery in the event of intentional or unintentional destruction and/or corruption of data. SharePoint Online applies recycle bin retention of data and documents for 90 days, and version control on document libraries.

A formal process should be in place to ensure that issues are raised, recorded, investigated, and resolved in a formal and controlled manner. Our community portal allows customers to log issues and alert our support team for a quick resolution.

Considerations for FDA 21 CFR Part 11 Compliance

As a SaaS solution provider, Microsoft is responsible for protecting customer’s data and ensuring the quality of their software solutions and services. Regulated customers are responsible for configuring available Office 365 and BPA app features and functional capabilities to address business and regulatory requirements (with BPA’s help).

The following table describes the features and capabilities of Office 365 and BPA apps that can be used to satisfy regulatory requirements of 21 CFR Part 11 pertaining to the management of electronic records:

Regulatory Requirements

Office 365/SharePoint and BPA App features

Generation of accurate and complete copies of records in both human readable and electronic form. SharePoint export to excel, Windows Explorer feature or audit trail log export.
Protection of records to enable their accurate and ready retrieval throughout the records retention period. Office 365 records retention functionality, SharePoint version history, Information Rights Management features.
User access controls to limit system access to authorized individuals. Azure Active Directory, Information Rights Management.
Secure, computer generated, time-stamped audit trails to independently record the date and time of user actions that create, modify, or delete electronic records. SharePoint automatically captures user names and date/time when data is created/modified. Office 365 audit log functionality.

BPA Electronic Signature features.

Enforcement of permitted sequencing of steps and events (as necessary) Power Automate workflows can be created to automate business processes.

Preconfigured modules for quality and compliance.

Prebuilt workflows for compliance document approvals, incident tracking, changes, risks…

Authority checks to ensure that only authorized individuals can use the system to perform permitted activities SharePoint security groups and user permissions.
Data input validity verification (as necessary) Azure Active Directory.

Considerations for the Validation of GxP Applications

In the context of the Office 365 SaaS cloud service model, the customer does not have control over the underlying infrastructure hardware and software components, nor to the application itself. Microsoft is responsible for managing and maintaining these components.

Medical Software Validation

Validation of infrastructure vs applications, image source: Microsoft Office 365 GxP Guidelines 

Validation consists of demonstrating, with objective evidence, that a system meets the requirements of the users and their processes and is compliant with applicable GxP regulations. As such, validation is performed by the regulated customer using BPA apps on Office 365.

As custom GxP applications interfaced with Office 365, BPA apps should be treated as a GAMP 5 Software Category 5 – Custom Application and tested appropriately.

BPA provides a quick start package for our customers to simplify the software validation process, including the following document templates and some BPAMedical365 test case examples.

BPA Software Validation Quick Start Package

BPA Software Validation Quick Start Documentation Package. 

This article was written based on the source document “Microsoft Office 365 GxP Guidelines” by Microsoft.

Office 365 Quality Software

Breaking News: Announcing Modern Quality App for Everyone

Shift to Quality 4.0 and provide users with a modern app they can use on any device.

BPAQuality365 is an innovative software for integrated Quality – Health – Security – Environment to run in your trusted Office 365 tenant.

Unlike traditional QMS software, the app provides a robust collaboration platform for the whole organization, because it’s powered by SharePoint. The app leverages powerful technologies for instant discussions and video conferencing, process automation, mobility, reporting and more.

Users will love accessing the app on any device using their favorite Microsoft tools, like Teams or SharePoint.

With Teams, you get a single point of access to your QMS software, including instant collaboration and video conferencing. This will boost productivity.

Frontline workers will love using their phone to report incidents by taking photos, even offline.

Auditors get ultimate experience while auditing, even with no internet connection.

Prebuilt power BI reports make sure your organization continually improves.

Automate processes and reduce manual work by using our prebuilt workflow templates for document approval, 8D problem solving and more.

Go a step further with BPAQuality365 and provide your teams with a modern app they have full control to achieve more, improve the quality of products, and explore new technology areas.

Ask us for an online presentation.

Modern Office 365 CRM Software

Breaking News: Announcing Modern CRM App for Everyone

Provide your sales, service and project teams with a modern CRM app they can use on their favorite device, anywhere, with their preferred Microsoft tools.

BPACRM365 is dedicated to salespersons on the move and back-office collaborators to run on their phone, tablet or desktop, with their preferred Microsoft tools.

Unlike traditional CRM software, the app provides a robust collaboration platform for the whole company, because it’s powered by SharePoint and includes powerful search capabilities, document sharing features and tight integration with Office tools.

The app leverages robust technologies for instant discussions and video conferencing (Teams), process automation (Power Automate), reporting (Power BI) and more. You can select among options to extend app capabilities, like searching the CRM app while chatting in Teams, prebuilt Power BI reports, and prebuilt workflows.

Prebuilt Power BI reports give managers instant insights about sales, customer service rating, campaigns performance and projects health.

Thanks to modular components and advanced form capabilities, power users are independent to extend the app or develop new apps. Clients can self-deploy the app by accessing online documentation, tutorials and videos.

Give your sales, service and project teams a modern CRM app they can use on their favorite device, anywhere, with their preferred Microsoft tools.

Ask us for an online presentation.

Breaking News: Announcing BPA Modern Components on Office 365

Modern Components on Office 365

Revolutionize the way to build modern apps to run on any device, with your favorite tools, like Teams or SharePoint. 

Over the last 14 years, we have developed software solutions built on SharePoint and SharePoint Online.

Today, we are very excited to announce brand new modern components, entirely redesigned with the latest Microsoft development technologies.

Performance was the main consideration that guided the entire development team from the project start: “we want to give end users the best performance”. Still, we keep aligned with our main differentiators to provide simple and innovative solutions with the highest flexibility. Modern components make it easier for power users to extend existing apps or create new ones.

Thanks to the responsive design, apps and components can be used on desktops (as back-office solutions) or mobile devices as frontline solutions (e.g. in the field or on the production line). Apps and components have been designed to work with SharePoint, or Microsoft Teams.

Based on our experience with hundreds of clients, we have developed new components and redesigned existing, commonly used “pillar” components. The new Master-Detail component increases productivity while navigating in the software. BPA Forms brings new capabilities, such as previewing and testing forms in the designer.

We will soon release modern apps for quality and compliance, medical and CRM. In addition, the coming modern app building platform will enable business people to build responsive apps to run on any device.

Ask us for an online presentation.

Switching from Individual to Team-Oriented Quality

Quality with BPA & Microsoft Teams

Team-oriented quality and instant collaboration with BPA Quality software on Microsoft Teams.

Compliance is not the matter of just a few individuals (usually a “Quality Team”) but the concern of everyone in an organization. As a result, a centralized quality department is not enough to deliver a quick and efficient process improvement outcome.

Historically, quality circles were successfully introduced by organizations for implementing job-related quality improvement processes. The question is how to do this in a digital world?

The answer is to replace traditional email-oriented workflows by flexible “problem-solving” teams.

Microsoft Teams brings tools to instantly create teams and select members with instant collaboration capabilities on any device.

Our latest generation of quality software runs on Microsoft Teams, bringing agile team-oriented quality improvement capabilities with increased reactivity through instant conversations.

Together with Microsoft, we investigate new areas to deliver modern productivity tools for frontline and back-office workers, on any device.

Ask us for an online presentation.

Plan management reviews with BPA and Planner

Better Plan Management Reviews with BPA Apps and Microsoft Planner

Management Review Planner

Management review task plan and checklist with Microsoft Planner.

The management review is an important tool for continual improvement required by ISO standards.

It’s not easy to plan management reviews, because a lot of tasks are required before, during and after the review.

Microsoft Planner is a great tool for planning management review tasks. The interactive board provides a comprehensive summary view of all tasks grouped by bucket. Once a task board template has been prepared, you can duplicate it easily for each management review. Tasks simply need to be assigned to the different collaborators. The task board works like a checklist, tasks are ticked when completed. Responsible persons view their own tasks in Microsoft Teams or Planner.

The BPA Quality software is the place to get all the needed data to perform a management review, like objectives, performance indicators, audits, nonconformities, risks and compliance documents. Decisions and actions taken during the review will be logged in the software. The review report can be generated in a mouse click, avoiding costly manual consolidation work.

BPA and Planner solutions work together in the same interface (Teams or SharePoint) to provide a solid management review system, by combining all the needed data with an efficient task planning platform. Generally, this combination doesn’t limit to management reviews and could be used for managing projects.

Jointly with Microsoft we help customers to go a step further, by exploring new disruptive areas, and reach customers success with Office 365 technologies.

Ask us for an online presentation.