BPA is currently working on a project to augment human intelligence with AI tools to help end users searching for documents by asking natural questions and find similarities.
“Clients are using BPA apps to manage hundreds of compliance documents, procedures and work instructions. Artificial Intelligence will help end users to find relevant documents by asking questions in natural language”, said Dr. Boris Lutz, CEO at BPA Solutions.
For this project, we leverage existing Microsoft technologies used by our clients and aligned with BPA Apps on Office 365. The main goal is to avoid custom methods and coding.
When working with BPA Apps on Teams or SharePoint, end users can ask a question to a bot and refine search by clicking a category of documents. A list of matching documents will be displayed and users can rate results for the system to learn and improve over the time.
Later, the same technology will be applied to other modules in BPA Apps, like searching for similar nonconformities or events.
The solution architecture includes many Microsoft Azure services, like bot services, cognitive services for language understanding (LUIS), storage services and monitoring services. BPA will offer these AI services as optional power extensions to our apps.
BPA’s main objective with this project is to bring prebuilt AI tools ready to be used with BPA Apps to help clients improving the quality of their products and services.
Stay tuned, it comes soon…